Terms of Service
Services provided by Allpay LTD (company no. 516983442, Israel) (“Allpay”, the “Company”). By creating an account, clicking “Agree”, or using the Services, the user (the “User”) accepts these Terms of Service and the Privacy Policy. If you do not agree, do not sign up or use the Services.
1. General Provisions
1.1 Definitions
a. Acquirer – a licensed credit institution that acquires transactions and settles funds to the User’s bank account (e.g., Cardcom, Isracard, CAL).
b. Application – Allpay’s software platform (web and mobile) used to access payment-related services and generate documents.
c. Invoice – documents generated via the Application evidencing transactions between the User and its customers (e.g., invoice, tax invoice, receipt, etc.).
d. Payment Processor – a third party that processes payments for the User and provides a payment gateway through Allpay.
e. Services – functionality available in the Application, including registration, initiating and monitoring payments, issuing documents, and related results.
f. Third-Party Services – products/services provided by external companies (e.g., payment processors, acquirers, accounting tools, site builders, couriers, sales/marketing tools, etc.).
1.2 Role of Allpay
Allpay is a development and connectivity platform enabling Users to access Third-Party Services for accepting payments and generating documents. Allpay does not itself process payments.
1.3 Data sharing
The User consents that personal/business data provided to Allpay may be shared with PayMe LTD, CAL, Cardcom, and Isracard as needed to provide the Services and for compliance/fraud-prevention purposes, as described in the Privacy Policy.
1.4 Access
The User’s personal account is provided via a website (the “Website”). The payment page linked to the Website may be accessed by end-customers.
1.5 Eligibility
Services may be used only by individuals and entities with legal capacity. Individuals must be at least 18 years old.
1.6 Rights to systems
The User represents that it owns or is duly licensed to use the systems/applications for which the Services are provided and may contract with the Company.
1.7 User Content & Compliance
The User is solely responsible for all information and content provided to Allpay and/or placed on the Website or related applications, and for all commercial activities conducted using the Services. The User warrants that such content and activities comply with applicable laws and do not infringe third-party rights (including IP, trade secrets, offensive/illegal content). Allpay does not review such content and bears no responsibility for it. The User will indemnify the Company against any claims arising therefrom.
1.8 No legal advice
Allpay does not provide legal/accounting advice. The User is solely responsible for ensuring that its Website, activities, and use of the Services meet legal and regulatory requirements at all times.
1.9 Availability
Allpay strives for continuous operation; however, interruptions may occur. Liability is limited as set out in Section 8.
1.10 Publicity and Marks
Unless otherwise agreed in writing, Allpay may reference the User’s name and mark for marketing (e.g., Website, presentations). The User and third parties may use the Allpay logo in a manner that does not harm Allpay’s reputation; Allpay may revoke this authorization at any time, upon which use must cease immediately.
1.11 Not accounting software
Allpay is not accounting software and is not licensed by the Israeli Tax Authority. The User must consult a professional accountant and use licensed software for statutory reporting.
2. Pricing
2.1 The User agrees to pay according to the pricing at https://www.allpay.co.il/pricing (“Pricing”). The Company may change Pricing; material increases will be notified at least 14 days in advance where practicable.
2.2 Fees are charged via recurring payments to the User’s stored payment card, typically monthly, depending on the chosen plan.
2.3 Receipts are provided electronically.
3. Cancellation and Refunds
3.1 The User may cancel at any time via the account Settings. Services remain available until the end of the current paid period.
3.2 Refunds for periods already provided are not issued, to the extent permitted by law.
3.3 Contact: info@allpay.co.il.
4. License to Use
Subject to these Terms and User registration, Allpay grants a non-exclusive, non-transferable, non-sublicensable license to use the Services solely for the User’s business purposes.
5. Restrictions
The User shall not, and shall not allow any third party to:
5.1 Reverse engineer, decompile, or attempt to derive source code, ideas, structure, or algorithms of the Software, except to the extent permitted by law.
5.2 Provide, lease, lend, publish, distribute, sublicense, assign, or otherwise make the Software available to third parties.
5.3 Modify or create derivative works. Any fixes/modifications made by the User (even if in breach) shall be Allpay’s exclusive property, subject to these Terms, and are hereby assigned to Allpay upon creation.
Intellectual Property Rights
6.1 All IP rights in the Software and Allpay products remain solely with Allpay.
6.2 The Website will display a notice that it is operated by Allpay, including a link to Allpay’s site.
6.3 The User shall not remove or obscure proprietary notices.
6.4 The User represents it owns necessary rights in content uploaded to the Website.
6.5 The User grants Allpay a limited, non-exclusive license to use User-provided information solely to provide and improve the Services, and as otherwise described in the Privacy Policy.
7. Term and Termination
7.1 This Agreement starts upon registration (submission of any personal/business data in the Application) and continues until the account is deleted by the User or Allpay.
7.2 Allpay may change or suspend components of the Services from time to time. If Allpay decides to cease the Services entirely, it will provide 14 days’ notice to the User’s registered email.
7.3 Allpay may suspend or terminate immediately if: (a) unpaid fees or unremedied breach within 7 days of notice; (b) suspected abuse/illegal use or harm; (c) maintenance/outages; (d) irreparable breach or IP violations; (e) insolvency events not cured within 30 days.
7.4 Upon termination, the User must cease all use of the Services.
7.5 Upon termination, Allpay may remove the User’s Website and personal area from its servers and delete data, subject to legal retention obligations.
7.6 Upon termination and upon request within 30 days, Allpay will provide a copy of the latest available data backup (in a reasonable, commonly used format).
7.7 Sections 5, 6, 8, 9, 10 (and their sub-sections) survive termination.
8. Limitation of Liability
8.1 The Services are provided “as is” and “as available.” To the maximum extent permitted by law, Allpay is not liable for indirect, incidental, consequential, special, exemplary, or punitive damages, including lost profits or business interruption.
8.2 In all cases, Allpay’s aggregate liability is capped at the average monthly fees actually paid by the User to Allpay during the three months preceding the event. If no fees were paid in the 30 days preceding the event, Allpay shall have no liability.
8.3 If limitations are not permitted under applicable law, liability is limited to the maximum extent allowed.
8.4 Invoices made available via the Application may not always be accessible; the User is responsible for downloading and securely storing copies.
8.5 The User’s account serves as a Signing Device creating a secure electronic signature for documents generated via Allpay; the User must maintain sole control, per applicable electronic signature laws.
9. Indemnification
The User will indemnify and hold harmless Allpay, its owners, employees, and affiliates from any losses, damages, costs, and expenses (including reasonable attorneys’ fees) arising from the User’s content, activities, or breach of these Terms.
10. Transaction Processing
10.1 Agreements with Payment Processors/Acquirers are concluded directly between them and the User. Allpay does not approve/decline transactions and does not decide on granting access to payment gateways.
10.2 Terms of Payment Processors/Acquirers govern their services; they are outside these Terms.
10.3 The User authorizes Payment Processors/Acquirers to deduct amounts due (including fees, adjustments) in accordance with applicable payment services laws, without prior notice where legally permitted.
10.4 The User authorizes Allpay to share necessary personal/business information with Payment Processors/Acquirers for onboarding, verification, processing, risk/fraud management, and compliance, as described in the Privacy Policy.
10.5 The User confirms it is the sole beneficiary of its business (unless otherwise notified as required by law).
11. Third-Party Services and Integrations
11.1 The Services may include Third-Party Services integrated into the Allpay platform.
11.2 Allpay is not responsible for Third-Party Services, does not represent them, and provides no warranties on their behalf.
11.3 Use of Third-Party Services is solely at the User’s risk and subject to their terms; support is provided by the respective third party. The User acknowledges such services may involve payments to Allpay and/or third parties.
11.4 Allpay may discontinue support/provision of any Third-Party Service at its discretion without liability.
11.5 Google Tag Manager (GTM) and Custom Scripts
a. Allpay may allow the User to implement GTM or similar scripts on checkout and/or success pages.
b. Such integrations are at the User’s sole risk. Allpay does not review or guarantee security, legality, accuracy, or functionality.
c. The User must ensure that scripts do not: (i) interfere with checkout/payment flow or Allpay systems; (ii) collect/transmit cardholder data or other sensitive information; (iii) mislead users via redirects/overlays; (iv) breach applicable laws, privacy rules, PCI DSS, or Allpay’s Content Security Policy (CSP) and implementation guidelines.
d. The User is fully liable for consequences of such integrations (including data breaches, fraud, reputational harm, customer complaints, chargebacks, fines, regulatory actions).
e. The User will indemnify and hold harmless Allpay, its employees, and affiliates from claims, damages, and expenses arising from such integrations.
f. Allpay may suspend or disable GTM/custom integrations at any time if they pose risks to security, compliance, or user experience. Allpay may require the User to use allow-listed tags only and prohibit inline JavaScript.
12. Miscellaneous
12.1 Relationship of the parties: independent contractors.
12.2 Governing law: Israel; exclusive jurisdiction: Tel Aviv courts.
12.3 If any provision is held invalid/unenforceable, the remainder remains in effect.
12.4 In case of conflict, these Terms prevail over other documents/publications.
12.5 Allpay may assign its rights/obligations under these Terms.
12.6 These Terms supersede all prior agreements and understandings regarding the Services.
12.7 Allpay may upgrade, replace, or modify the Services and may amend these Terms; updates take effect upon publication on Allpay’s Website unless stated otherwise.
12.8 No failure or delay in exercising a right constitutes a waiver.
12.9 Notices. The User’s email/phone provided at registration and Allpay’s address info@allpay.co.il are the notice addresses. Notices sent by email or SMS are deemed delivered upon sending or within 24 hours, whichever is earlier, unless a delivery failure notice is received.
12.10 Governing language. If these Terms are translated, the English version controls.