Help Center

Weekly (accelerated) payouts let you receive money more often than with the standard once-a-month schedule.

How it works

After a customer makes a payment, it is processed within 3–7 business days. Immediately after processing, the payment is added to your payout balance and becomes available for transfer to your bank account.

Every Monday, an automatic payout of available funds is executed. As a rule, the money appears in your bank account within three business days.

If needed, you can request a payout manually without waiting for Monday.

Examples

• A payment made on Sunday and processed on Thursday will be included in the payout on the nearest Monday.
• A payment made on Friday and processed on Tuesday will skip the Monday that fell within the processing period and will be paid the next Monday, unless you request the payout earlier manually.

Requirements

Before enabling the module, three conditions must be met:

1. Business owner must be at least 21 years old.
2. Using Allpay for at least three months.
3. Total turnover of at least 15,000 ILS during that time.

These criteria help assess your business’s payment activity and reduce chargeback risks — situations where a business receives a large payout and the cardholder reports an unauthorized charge.

The module applies only to payments received after it is activated (it is not retroactive).

Activation

The module is enabled in <span class="u-richtext-element">Settings</span> ➙ <span class="u-richtext-element">Payment modules.</span>

After you request activation, we will send documents for signature. Once the acquiring institution approves them, the module will be turned on. The review usually takes 5–7 business days.

After approval, payouts will automatically switch from monthly to weekly.

Deactivation

You can deactivate the module in the same section. Deactivation takes 5-7 business days. After that you will receive e-mail notification.

Reactivation is only possible after 30 days.

Fees

Since weekly payouts are considered accelerated, the credit company charges an additional fee on each payment. The fee amount and the calculation method are shown on the pricing page.

The fee is charged even if you temporarily use the manual payout mode, because the accelerated processing has already been completed and the payment is available for payout.

To stop paying the additional fee and return to the standard monthly schedule, disable the weekly payouts module. The new terms apply only to payments made after the module is disabled.

Notifications and documents

Payout notifications are sent by e-mail and in Telegram if these options are enabled in <span class="u-richtext-element">Settings</span> ➙ <span class="u-richtext-element">Notifications.</span>

On the 11th day of each month, the payout history shows a monthly payment breakdown and a fee receipt, which can be used for accounting.

After connecting Allpay, you can immediately start accepting payments in Israeli shekels (ILS).

Customers can pay you from Israel or from abroad. The currency of the customer’s card does not matter — the payment will be processed successfully, and you will receive the amount in shekels. The customer’s bank will handle the currency conversion at the time of the charge.

Displaying prices in different currencies

For customer convenience, the amount on the payment page can be displayed in different currencies — for example, US dollars, euros, hryvnias, rubles, or even Norwegian kroner.

It is important to understand that this is only a visual display. The actual transaction is processed in shekels at the current exchange rate.

Accepting payments in USD or EUR without conversion

If you want to accept payments in US dollars or euros without conversion to shekels, this option is also available.

To enable it, you need to activate the relevant currency module in your Allpay dashboard and wait for approval. The approval process usually takes about a week.

Once activated, you will be able to create payment links in USD or EUR, and the funds will be transferred to your account in the same currency — without additional conversion.

Supported payment methods

Allpay supports major international card brands, including:

• Visa
• Mastercard
• American Express
• Diners
• and others

Fast payment methods are also available:

• Apple Pay
• Google Pay
• Bit

When paying with Bit, the customer does not need to enter a phone number. They simply click the Bit button on the payment page and confirm the transaction in the Bit app on their phone.

Customers can choose the payment method that is most convenient for them. All available payment methods are displayed on the payment page opened by the customer.

Allpay is a payment service that is responsible for the external, visible part of accepting payments: checkout pages, the application, and integrations with websites and online stores.

Isracard, CAL, and other credit companies are acquirers (from the verb “to acquire” — to accept or receive). They are the ones who directly accept payments and transfer funds to the business.

In Israel, a payment service and an acquirer are usually separate companies.

Allpay provides checkout pages and an API and ensures the operation of the application and integrations with websites and online stores. At the same time, Allpay does not hold customers’ funds.

Acquirers such as Isracard, CAL, and others issue the business an acquiring authorization (in Hebrew — “slika”), accept and accumulate payments, transfer funds to the business’s bank account, and are responsible for security, fraud prevention, and chargeback handling.

In Israel, only a few credit organizations, including Isracard and CAL, are licensed by the Central Bank to issue acquiring authorizations.

When you submit an application, Allpay transfers the business details to the acquirer. The acquirer makes the decision and issues the acquiring authorization. Without this authorization, Allpay cannot connect a business to accept payments.

Since the main financial risks lie with the acquirer, they may request additional documents or ask clarifying questions about the business.

Allpay is your technical representative in the world of online payments. The acquirer is your “banker”.

Allpay is designed for different types of businesses in Israel. It is important to understand that the payment system works only with legal entities — not with private individuals.

Let’s review which types of businesses can be connected.

Osek Patur / Osek Zair

Osek Patur (or Osek Zair) is a sole proprietor with a small turnover. If your annual revenue is below the установленный threshold (around 130,000 ILS per year), you can operate as an Osek Patur and not charge VAT.

This type of business uses simplified accounting. When using Allpay, all payments are automatically recorded in the system, and digital receipts (kabalot) are generated through the connected accounting service.

Osek Murshe

Osek Murshe is a sole proprietor registered for VAT. This structure requires full accounting and regular reporting.

If you have higher turnover or many corporate customers, this is usually the preferred structure.

Company

A company (Hevra Ba’am) is a legal entity registered with the Israeli Companies Registrar. A company may have multiple shareholders and is subject to stricter regulation.

Companies use Allpay to accept online payments, integrate with their website, and automate financial processes.

Non-profit organization (Amuta)

A non-profit organization (Amuta) is a legal entity registered in Israel for charitable, educational, or social purposes. It can use Allpay to accept donations or collect payments for events and programs.

Allpay supports non-profit organizations in compliance with regulatory requirements and also assists NGOs in the process of obtaining acquiring approval.

What is required for registration

To connect Allpay, you will need to provide the following basic documents:

• Certificate of business registration (company or sole proprietor status)
• Teudat Zehut (Israeli ID) of the business owner
• Bank account confirmation letter with account details
• A link to your website or landing page describing your business activity

The main requirement is official business registration in Israel.

With Allpay, a digital receipt can be automatically generated for every successful payment — either a receipt (kabala) or a tax invoice/receipt (heshbonit mas/kabala), depending on your business type.

This allows you to fully automate the creation of accounting documents.

Integration with accounting services

Allpay is integrated with two licensed accounting document providers:

• EasyCount
• Morning

Both services are approved by the Israeli Tax Authority and are suitable for official accounting and reporting.

You can choose which service to use and connect it in your Allpay settings by following the provided instructions.

How it works

Once the integration is connected, receipts are automatically generated for every successful payment.

You do not need to create documents manually. The receipt automatically includes:

• Customer name
• Description of the payment
• Payment amount
• Payment method
• Other transaction details

The document type (receipt or tax invoice/receipt) is also determined automatically based on your business structure.

After payment, the customer receives the receipt by email, and you can view and download it in your system at any time.

Documents for refunds

If you issue a refund, the corresponding refund documents are also generated automatically and sent to the customer.

This helps you stay compliant with accounting requirements without additional manual work.

Allpay’s own license (coming soon)

Allpay is in the process of obtaining its own license to issue digital receipts. Once approved, businesses will be able to generate accounting documents directly within Allpay — without the need for third-party integrations.

The launch of this feature will be announced in the official Allpay Telegram channel.

Important to know

EasyCount and Morning are independent services and are not part of Allpay. Allpay simply transfers transaction data to them for document generation.

Each service has its own pricing plans, which can be found on their respective websites. Allpay does not charge any additional fee for integrating with these services.

Automatic document generation saves time and reduces the risk of accounting errors.

Allpay is a payment system for businesses in Israel that allows you to accept online payments and automate acquiring. With Allpay, you can receive payments from customers and get payouts directly to your bank account.

The solution is designed for companies, sole proprietors (atzmai), and non-profit organizations.

How it works

You create a payment link or integrate Allpay into your website. The customer is redirected to a secure payment page and completes the payment using a bank card, Apple Pay, Google Pay, or Bit.

After a successful transaction, you can see the payment in your dashboard, and the funds are transferred to your account according to your selected payout schedule. If needed, you can issue a full or partial refund.

When a business needs a payment system

If you accept payments online.
An online store, service sales, online courses, appointment bookings — anywhere a customer clicks “Pay,” you need a reliable payment processing solution.

If you want to automate your processes.
All transactions go through a unified acquiring channel in Israel. For each successful payment, a digital receipt is automatically generated and can be used for accounting purposes. You don’t need to manually track transfers or reconcile incoming funds. This saves time and reduces the risk of accounting errors.

If professionalism matters to you.
An official payment page looks more reliable and convenient than asking for a transfer to a phone number. The customer gets a clear payment interface, and you maintain full control over your transactions.

What your business gets

• Acceptance of online payments by bank cards
• Support for Apple Pay, Google Pay, and Bit
• Payment links and website integration
• A dashboard with full transaction history
• Automatic digital receipts
• The ability to issue refunds
• Compliance with security requirements

Allpay acts as a payment bridge between your business and your customer: the customer pays online, the system processes the transaction, and you receive the funds in your bank account.

If you are looking for a simple and clear solution to accept online payments in Israel, Allpay helps you set it up without unnecessary complexity.

A payment can be refunded fully or partially. To do this, click the <span class="u-richtext-element">Refund</span> button in the payment details. The amount will be returned to the customer’s card within 7 business days and deducted from your next payout.

If the payment was made with an Israeli card and the refund was issued on the same day, the charge will not actually be debited from the customer’s account, and the transaction record will soon disappear from their statement.

Commission

The customer receives the full refunded amount. The processing commission charged to the business for the payment is not refunded.

A refund commission is also charged according to the pricing.

Refund receipt

If you have enabled integration with Morning or EasyCount, the original receipt will be automatically canceled, and a refund receipt will be generated:

• For Esek Patur: a Kabala (receipt) with a minus sign will be created.
• For Esek Murshe and companies:
  1. a Heshbonit Zikuy (credit tax invoice), and
  2. a Kabala (receipt) with a minus sign will be created.

These documents will be automatically sent to the customer’s email.

Refund errors

Insufficient funds available for refund

Refunds are made using the funds from other payments that are ready for payout. You must receive new payments and wait until they are processed and become available for payout.

Payments must be in the same currency as the refund. For example, it is not possible to issue a refund in shekels using payments received in euros.

Refunds for installment payments

If the customer paid for the order in installments and you issued a refund, it is important to note that the installments will continue to be charged from the customer’s card. In this case, each month the customer will have two transactions: the next installment charge and a partial refund back to the card.

This means that in the customer’s bank statement, they will see two transactions: one negative and one positive.

If the refund is not for the full payment amount, but only for part of it, the refund amount will be split according to the number of installment payments.

For example, the customer paid 4,000 ILS in 4 installments. After two charges, you decided to refund the customer 2,000 ILS. In this case, the refund will be split into 4 parts of 500 ILS each. The customer will receive a refund of 500 ILS per month for 4 months.

Chargeback

A chargeback is a refund initiated not by the business but by the customer through their credit institution when they believe that the charge was unauthorized.

It is a separate procedure and, unlike a standard refund, may have negative consequences for the business.

Read more: Chargeback (transaction dispute)

To check requests for payment creation via API, two methods are available.

Allpay API Tester

With Allpay API Tester, you can perform requests for new payment, refund, create subscription, and other operations in both live and test modes, emulating requests from your server.

Simply insert the API login/key of any integration created in the <span class="u-richtext-element">Settings</span> -> <span class="u-richtext-element">API Integrations</span> section, and fill out the form fields according to the API documentation.

If test mode is enabled for the integration, requests will be executed in the test environment.

API request contents

The transaction details show its history. By clicking a history record, you can view the API request body and webhook.